SOCIAL SCORE

design guidelines for

SOCIAL CONNECTION

social

score

ABOUT

GUIDELINES

PROMOTE

PUBLIC INTERACTION

Draw people out of the private realms of homes and cars. In order for an interaction to occur, people need to see each other and be in close enough proximity to interact, but they also need a reason to be out of their homes in the first place, and a reason to interact with others. This is spatially achieved by:

Providing Common Areas
Prioritizing Pedestrians
Creating Clear Boundaries

PROMOTE RECOGNIZABILITY

Interactions must be repeated to lead to connections. Recognizability is critical for forming social ties and is the weak link in much of America. Most common areas serve populations far too large to allow for brief, repeated, unintentional meetings that are needed to build lasting social ties. Recognizability is supported with:

Repeated Contact
Community Size
Unintentional Meetings

PROMOTE CONVERSATION

Provide Conversation Zones that invite people to linger should they choose to have a conversation. Conversation Zones have:

Physical Characteristics: comfortable seating in small groups with 8' person-to-person proximity and near larger activity.
Attentional Characteristics: Free from unpleasant noise, smells, distractions, and contains restorative features.

KEY FACTORS

Each behavior goal is supported by several key spatial factors

Semi-Public

Common Areas should be semi-public; intended for use by residents but not the general public. Restricting use to residents creates a smaller group which makes people more likely to engage, feel safer, and provides a shared connection by knowing they are neighbors.
(Photo: Clubhouse at Ridgecrest Apartments, Lake Forest, CA)

Triangulation

Include Triangulation in common areas. Triangulation is anything that gives people a reason to be in the space. In order to promote public interaction, common areas should contain amenities people don't have in their private residences such as a pool, splashpad, or play structure.
(Image: Rendering of proposed improvements at Ridgecrest Apartments, Lake Forest, CA)

Close Public Distance

Common Areas should place people within close public distance (12-25 feet) of each other in order to effectively promote interaction. Even if people don't speak, when they see each other at this distance they have a minimal interaction, and are more likely to interact again later. Ridgecrest pool area places people within Close Public Distance.
(Photo: Pool at Ridgecrest Apartments, Lake Forest, CA)

Effective Capacity

Common areas should be sized so they are human scale, and so they are not generally overused or underused. This lawn at Ridgecrest is well sized for a spontaneous play date with a few residents.
(Photo: Lawn at Ridgecrest Apartments, Lake Forest, CA)

Accessed Passively

Common areas
that support public interaction are along the route that people take to get to their homes, and should be close to the residences they serve, ideally adjacent to, but can as far as 600 feet. This enables people to use the common area without going out of their way so people don't have to intentionally plan to meet. This Ridgecrest courtyard is adjacent to just a few residences.
(Photo: Courtyard at Ridgecrest Apartments, Lake Forest, CA)

High Walk Score

Pedestrians are prioritized when communities are located in areas that have a high degree of walkability to the surrounding neighborhood. This can be easily identified by entering the street address into www.walkscore.com.
(image source: www.walkscore.com)

Pedestrian Paths

Mandatory routes should be pedestrian paths so people can interact when they pass each other. Paths should also link to common areas, and be between 3 and 6 feet wide, (between the far phase of personal space and close social distance) which makes people most comfortable and likely to acknowledge each other. Ridgecrest apartments are almost all accessed by pedestrian paths.
(Photo: Ridgecrest Apartments, Lake Forest, CA)

Traffic Calming

Central driveways within a community should contain traffic calming measures such as speed bumps, right angle turns, stop signs, etc., to reduce the speed of vehicles on the property.
(Photo: Speed bump at Ridgecrest Apartments, Lake Forest, Ca)

Off-Site Parking

Parking should be located off-site or separate from residences to require residents to walk to dwellings and to allow space within the property to be used for common areas instead of parking.
(Photo: Parking at Ridgecrest Apartments, Lake Forest, CA)

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INVENTORY

The Social Score Inventory simplifies the Key Factors into a single numerical score.

Triangulation

Include Triangulation in common areas. Triangulation is anything that gives people a reason to be in the space. In order to promote public interaction, common areas should contain amenities people don't have in their private residences such as a pool, splashpad, or play structure. (Image: Rendering of proposed improvements at Ridgecrest Apartments, Lake Forest, CA)